Shipping Policy

Fast Turnaround

Order by 1 PM Tue–Fri and your order will ship the next day by noon.

Orders placed after 1 PM Friday through Monday ship Tuesday by 3 PM.

Expedited shipping options are available at checkout.

Production Time vs. Delivery Time

Our turnaround time refers to when your order ships from VersaPrintz, not when it will arrive at your address.

Delivery time begins after your order ships and depends on the shipping method selected at checkout and the shipping carrier. Carrier delivery dates are estimates and are not guaranteed by VersaPrintz.

Artwork & Production Delays

Our normal turnaround time applies to orders with print-ready artwork.

If your submitted artwork has an issue that prevents us from printing it properly, we will contact you. Your order may be delayed until the artwork issue is corrected or approved.

To help avoid artwork-related delays, you can also have our designers create or prepare print-ready artwork for your order.

Tracking

When tracking is available, tracking information will be provided after your order ships. Please allow time for the carrier's tracking system to update after your package is accepted.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an address error before your order ships, contact us as soon as possible. We will make reasonable efforts to correct the address before shipment.

Carrier Delays

Once your order has been transferred to the shipping carrier, transit and delivery are handled by the carrier. Weather, holidays, carrier disruptions, and other circumstances outside of our control may affect the estimated delivery date.

If you experience a problem with your shipment, please contact us and we will help determine the appropriate next step.

Lost or Damaged Packages

If your package arrives damaged or appears to have been lost in transit, please contact us as soon as possible with your order information and, when applicable, photos of the package and its contents.

We will review the situation and assist with the appropriate carrier claim or resolution.